[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.24.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_fullwidth_header title=”Refund Policy” _builder_version=”4.24.0″ _module_preset=”default” title_level=”h2″ title_font=”|700|||||||” title_text_align=”left” title_font_size=”45px” background_color=”#636363″ background_image=”https:\/\/www.colour14.com\/shop\/wp-content\/uploads\/2024\/02\/01.jpg” title_text_shadow_style=”preset2″ text_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” text_font=”Open Sans||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”Open Sans||||||||” text_orientation=”justified” min_height=”76.4px” custom_margin=”-20px||-3px|||” custom_padding=”4px|||||” global_colors_info=”{}”]<\/p>\n
We have a 5-day exchange\/return policy, which means you have 5 days after receiving your item to request a replacement or a return. For exchange\/return, you can contact us at\u00a0<\/a>sales.nutriwell@gmail.com<\/a><\/a><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Exchanges and Returns” _builder_version=”4.24.0″ _module_preset=”default” title_level=”h3″ title_font=”|600|||||||” title_font_size=”25px” min_height=”42px” custom_margin=”-33px||-22px||false|false” custom_padding=”4px||0px|||” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” text_font=”Open Sans||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”Open Sans||||||||” text_orientation=”justified” min_height=”76.4px” custom_margin=”20px||-3px|||” custom_padding=”4px|||||” global_colors_info=”{}”]<\/p>\n To be eligible for an exchange\/return, your item must be in the same condition that you received it, unused and in its original packaging. To complete your exchange\/return, the invoice must be provided at the time of return pickup. Once used, products will be ineligible for exchange or return.<\/p>\n [\/et_pb_text][et_pb_heading title=”Exchanges\/Returns are only allowed in the following unlikely cases:” _builder_version=”4.24.0″ _module_preset=”default” title_level=”h3″ title_font=”|600|||||||” title_font_size=”25px” min_height=”42px” custom_margin=”-1px||-22px||false|false” custom_padding=”17px||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” text_font=”Open Sans||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”Open Sans||||||||” text_orientation=”justified” min_height=”76.4px” custom_margin=”20px||-29px|||” custom_padding=”7px||||false|false” global_colors_info=”{}”]<\/p>\n If your return is accepted, we will pick up the item ordered from the same address, and you will be notified of the expected pick-up date.<\/p>\n In case of an exchange, the product will be delivered to you within 3-5 days after the return pick-up is done.<\/p>\n In case of any delivery related discrepancy, please reach out to us within 48 hours\u00a0after the order been marked as delivered.<\/p>\n Note:<\/strong>\u00a0In case of any quality issue, kindly contact us on\u00a0+91 9766414400<\/a>\u00a0or drop a mail to us at sales.nutriwell@gmail.com<\/a>.<\/p>\n <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” custom_margin=”-6px|auto||auto||” custom_padding=”5px||0px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Cancellation” _builder_version=”4.24.0″ _module_preset=”default” title_level=”h3″ title_font=”|600|||||||” title_font_size=”25px” min_height=”29px” custom_margin=”-14px||-22px||false|false” custom_padding=”4px||0px|||” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” text_font=”Open Sans||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”Open Sans||||||||” text_orientation=”justified” min_height=”38.4px” custom_margin=”20px||18px|||” custom_padding=”4px||4px|||” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_heading title=”Refunds” _builder_version=”4.24.0″ _module_preset=”default” title_level=”h3″ title_font=”|600|||||||” title_font_size=”25px” min_height=”42px” custom_margin=”-1px||-22px||false|false” custom_padding=”0px||0px|||” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” text_font=”Open Sans||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”Open Sans||||||||” text_orientation=”justified” min_height=”76.4px” custom_margin=”20px||15px|||” custom_padding=”4px|||||” global_colors_info=”{}”]<\/p>\n Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you if the refund was approved or not.\n
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If approved, you’ll be automatically refunded on your original payment method. Please note that it generally takes around 5-7 days to reflect this amount.<\/p>\n